Welcome to Moor Park Medical Practice
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
It has been a difficult time over the last few years for patients and staff working in Primary Care dealing with covid19, lockdown and now returning to normal. The Practice is proud to say that they were open throughout Covid19 offering the same number of appointments for patients and adapted Nurse and HCA clinics, our doors were open 8am-6.30 Monday to Friday. The systems we put in place during that time worked well and have now been adapted again for the normal running of the services and clinics. Improvement is continuously looked at for patient care and improving service delivery. Patients now have the choice of booking a face to face or telephone appointment with the GP, Clinician or Nurse. Reception staff are trained in Care Navigation which means they will ask the patient a few questions in order to be able to direct them to the right service. The Practice understands that patients do not always want to give an explanation as to why they want to see a GP but it is important to protect our staff in this way so we would appreciate it if patients can help and try to give as much information as they feel they can. The Practice staff work hard as a team to provide excellent services for our patients.
NHS Nurse, Ambulance, Paramedic Strike Action Days 2022/2023
Primary Care are working even harder through the strike times to deliver extra clinics and appointments for patients. The Practice has put on extra clinics in February and March to help relieve the burden on appointments. Enhanced Access is also offering an increased amount of GP appointments for our patients through the day, on an evening and at weekends.
The Practice works closely with our Primary Care Network 5 (PCN5) 2022 2023
The Practice and patients are working with 10 other Practices in the area, we are working as one to bring new services needed in this area to our patients.
PCN5 Practices continue to work together to deliver the booster covid vaccination programme, improving flu vaccination uptake and looking at ways to improve services for patients with Learning Difficulties. The health centre has held open days organised by PCN5 for patients with a Learning dissability and flu clinics where patients can drop in
PCN5 are now offering appointments on an evening and at weekends at various locations for patients to attend for their Diabetes, Cervical Smear, Asthma, Bloods reviews so giving patient choice.
CLICS is a relatively new service for patients which was introduced in October 2020. Moor Park Medical Practice will be running this service as an individual practice from March 2022. All Practice staff can refer patients into this service where a Community Connector will ring them and help with any social or medical needs. The service has a lead administration person, community connector, ANP Advanced nurse Practitioner and GP input for this service.
Patients referred to CLICS service will be reviewed by a Community Connector and an Advanced Nurse Practitioner so covering social and medical problems. The Community connector has resources to voluntary groups and services and can gain other information for patients whatever that may be. The ANP works together with Community Connector resolving medical issues. All these people come together with the GP's in a MDT meeting regularly
PRACTICE NEWS LETTERS
Practice Newsletters are published/printed quarterly a file is on the patient information desk at reception and can be looked at. If any patient would like a copy of the Newsletter then please ask the receptionist.
Practice News Letter Winter 2022/2023
General Data Protection Regulation
The Practice has implementing changes in line with the new GDPR regulation which came into force on 1st May 2018
The Practice has printed posters and information about the new GDPR which are displayed around the surgery. Patients Please note that in order to make appointments, order prescriptions or discuss any other things relating to a patient record Practice staff have to be speaking to the patient or have written permission from the patient to speak to a specifice person. All staff are unable to discuss anything with any other member og the family or friends. We are sorry for any inconvenience this may cause.
The Practice Data Protection Officer is Rachael Nicholson
Details of the new GDPR guidelines can be found on the government website
NHS GP SURVEY 2023
Over the next few months from January -March 2023 some of our Practice Patients may receive a NHS GP Survey through the post. We would ask that you complete and return the survey as soon as possible. The Survey can also be completed online through the link provided. If patients require any help with the completion of the survey or you have any questions please ask a member of our reception team and they will be happy to assist. Returning the survey is very important for information to be gained about the practice. Thank you for your assistance in this.
From April 2016 patients will be able to access there medical records online. The Practice has given full access to Online services for all our patients unless stated not required. If you have lost your password or log in details please ask at reception for your details to be reset and sent out to you again, this can be done by sms text message of we can post them out to patients. Online access enables patients to look at their medical records, book appointments and cancel appointments online, get results, summaries and order prescriptions/medication.
Update 2022 The Practice has given online access to all our patients where this is possible
Accessible Information Standard
The practice has implemented accessible information for patients and aims to make sure that disabled patients have access to information that they can understand and any communication support they may need. this includes making sure that patients can get information in different formats according to their needs.
A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.
Throughout Bradford a new system called Care Navigation is being used. Care navigation is a Service that gets patients to the right service they require. Reception staff and the Practice Manager have all been trained for Care navigation and would appreciate patients cooperation when they ask questions.
Carers Website Link