MOOR PARK MEDICAL PRACTICE

NEW PATIENT REGISTRATION POLICY

Please note the Practice Registration Policy is the same for any patient who requests to register at the Practice.

To join the practice, we ask that you provide the following documentation for identification. If you are unable to provide the documents listed your details will be passed to the Practice Manager who will then look to authorise registration. Please note that without documentation the registration process can take a little longer as the registration needs to be looked at by the Practice Manager. The Practice Policy is in place and followed for all patients who want to register at the practice.

Please provide the Practice with one form of identification from each list

• Passport

• UK photo Driving Licence

• ID card for foreign nationals

• Entry clearance docs (stamped)

• Current residence permit (stamped)

• Official tax notification

• Benefits / pensions book (not card)

Proof of Address:

• Utility bills (not mobile phone)

• Bank statement

• Housing contract

• Official insurance doc

• Official tax (or similar) doc

• Residence permit

• Letter from IND/BIA (with stamp)

• Work permit

The Practice ask that the patient also supply the NHS number when they fill in a New Patient Registration Form this is so our computer system matches the patient to the correct record. This step speeds the registration process up and also helps stop any errors and duplication of records. If patients are unable to supply the above paperwork and information the Practice Manager will have to review the application and approve so the process may take a little longer.

Please note that any patients who fail to attend the New Patient Health Check will not be registered. The Practice has a policy on patients not attending pre booked appointments and patients can be removed from the Practice for DNA’s

This policy has been put in place to protect the patients and the practice and the registration process is the same for all patients wishing to register at the Practice. The Practice has the policy in place to help with identity theft as we have had a number of patients who have had problems with two people using the same record.

 New Born Babies- To register a new born baby, it is essential that you provide the practice with the NHS number (this can be found in the front of your babies red book) along with a copy of the birth certificate. we ask that New Mums bring the Red Book to the Practice when registering the baby.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages

The Practice have staff that speak several different languages and we are also able to offer interpreters using telephone. If a face to face interpreter is needed then these have to be pre booked for appointments this includes British Sign Language.

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali
Farsi

New Patient Registration

If you live within our practice area you are welcome to register with us and our reception staff will be happy to guide you through the procedure. Eligibility can be quickly confirmed from your address so please provide proof by way of a recent utility bill. We also require one form of photo ID.

The surgery serves patients in the BD2,BD3 and some parts of LS28 area and historic patients living in some parts of BD4 

Practice Boundary please click on the link to show the boundary

Practice Boundary

You will need to complete a registration form (GMS1) 

All new patients are offered a health check with a member of the healthcare team to ensure that any required tests are up to date and that we have an accurate note of any repeat medication you may be taking. Please note that all patients are required to attend the New patient Health Check Appointment.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

A Patient Guide to GP Services

New Patient Registration Policy

Practice Handbook Leaflet

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.