Call 111 when it's less urgent than 999



Pharmacy First

The first point of call with an ailment for patients should be the local pharmacy where they can assess you and provide you with information and medication if needed. Pharmacist are able to do a consultation for minor medical conditions. 

On the 31st January 2024 the government launched a new medical service called Pharmacy First where patients can have a consultation with a pharmacist of their choice anywhere in the country. Over 95% of Pharmacists across the country have signed up to the new government scheme and will offer the service.  Patients can now book consultations with a  Pharmacist for the following acute medical problems:

Acute Otitis Media* Ear and throat, viral
Infected insect bites
Sore throat
Uncomplicated urinary tract infections
Women 16-64 years

Appointments can also be booked at the pharmacist for the following:

Blood Pressure Reviews and Contraception Pill

Staff at Moor Park Medical Practice will care navigate all patient enquiries and calls so patients are directed to the correct service for their ailment or problem they have. 

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website