The Accessible Information Standard Accessible information
Information which is available to be read or received and understood by the individual patient or group of patients to help support and manage their everyday needs.
Useful Links for patients
http://www.btm.org.uk/
Literature and Audio for patients to have easy access and able to understand
http://www.btm.org.uk/resource-category/health/
My Web My Way
Staff have had face to face training on accessible information and do Online E learning annually to keep up to date
Please inform staff on reception if patients have any special needs or requirements. This information can be added to the medical record to make it easier for the patients to communicate with the Practice.